Billmatrix Con Edison (2024)

FAQs

How long can I go without paying Edison bill? ›

Your bill is due when you receive it and becomes past due 19 days after the date the bill was prepared. You will have 15 days at your new address to pay a bill from a prior address before your service will be terminated.

Consider weather conditions and lifestyle changes that could have increased the amount of energy you used. Read your meter. It will be a little higher than what's on your bill because you'll have used more since your meter was last read. Contact us.

With Budget Billing, formerly known as Level Payment, you can avoid surprise high bills and spread your payments out evenly across the year. With Budget Billing, you can avoid surprise high bills and spread your payments out evenly across the year.

Credit or Debit Card Payment—Residential customers may use credit cards (and most ATM and debit cards) to pay bills online or by phone. JP Morgan Chase charges a fee for each payment made in their system.

The Arrearage Management Plan (AMP) Program is a debt forgiveness payment plan option for residential CARE and FERA customers who have past due bills totaling $500 or greater, which are at least 90 days old.

2 days ahead: We send initial notifications to customers, and notification updates to local governments and agencies. 1 day ahead: We send updated timing information to all customers. 0-4 hours ahead: Whenever possible we send notifications that power is likely to be shut off.

Switching your temperature setting from hot to cold can cut energy use in half for washing one load. Give your computer a rest. Set your computer to go to “sleep” after 20 minutes of inactivity. Use your dishwasher wisely.

What's the average electricity bill in New York? The average electricity bill for residential Con Edison customers in New York is around $170 per month. This is based on an average usage of 600 kWh per month at 24 cents per kWh, an $18 basic service charge, taxes, and surcharges.

The average electric bill in New York is 23.44 ¢/kWh. With an estimated monthly usage of 826 - 1025 kWh, the state's average monthly electric bill comes at roughly $193.61 - $240.26.

Need more time to pay? You may request a payment extension of up to 10 days past your bill due date. A late fee will still be applied, but no credit action will be taken. Go to the Billing & Usage tab to see if you are eligible or call us at 1-800-75-CONED (1-800-752-6633).

Does Edison affect your credit? ›

You cannot usually use utility bills to improve your credit. Most utility bills typically have no impact on your credit score because the information is not generally reported to credit bureaus as they are not credit accounts.

Learn About CARE & FERA

Both CARE and FERA provide significant discounts to customers who qualify for bill assistance based on their household size and income. A single application takes two minutes to complete. No additional documentation is required.

If you use more energy than the “baseline allocation” for your region, your energy cost increases to Tier 2. A state-mandated High Usage Charge may also apply when you use more than 4 times your baseline amount. One of the best ways to lower your energy costs is to reduce the amount of energy you use.

Your bill was prepared on Month dd, yyyy. Your bill is due when you receive it and becomes past due 19 days after the date the bill was prepared. You will have 15 days at your new address to pay a bill from a prior address before your service will be terminated.

You can make cash, check, or money order payments in person at any APA in our territory. ** APAs have some great advantages — they are usually open longer hours, including evenings, take all types of SCE payments (for monthly bill, deposits, and reconnections), and may take payments for other utility bills.

A late payment charge of 0.8% will be applied to the total unpaid balance on your account if full payment is not received by the due date on this bill (except for CARE and state agency accounts).

Beginning in October 2022, residential customers with past-due balances who receive a “final notice” from SCE are at risk of service disconnection for nonpayment. Residential customers enrolled in payment arrangements are not at risk for disconnection due to nonpayment, if they continue to make on-time payments.

If the bill still remains unpaid after that, then power may be shut off 45 days past the bill's due date. A deposit may be required in addition to a reconnect fee of $26 to have the power restored. Customers can make payment arrangements by calling (800) 950-2356.

Payment Processing for Online Payment.

Payments made through Online Payment before 6:00 p.m. Pacific Standard Time, 7 days a week(including holidays), will be credited to your SCE account the same day. Payments made after 6:00 p.m. Pacific Standard Time, will be credited to your account the following day.