Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Eugene come from postal codes 97401 and 97404.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,263 ratings
Thank you!
Problems in the last 24 hours in Eugene, Oregon
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Eugene and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 04: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Eugene, Lane County, Oregon
The most recent Comcast Xfinity outage reports came from the following cities:Eugene and Springfield.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Eugene | Total Blackout | |
| Eugene | Internet | |
| Eugene | TV | |
| Eugene | Internet | |
| Springfield | Phone | |
| Eugene | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Eugene, Oregon
Latest outage, problems and issue reports in Eugene and nearby locations:
- Brunstad (@BrunstadTV) reported fromEugene, Oregon
Y’all I have gone almost 2 weeks now without watching #TheOffice...all to find out that I get that dumb *** #peaco*ck **** for free through xfinity. Best part? Mrs Brunstad knew all along, she just wanted to see how long it would take for me to just buy it #UnreasonableSuffering
- Alex Elkin (@alexelkincomic) reported fromEugene, Oregon
@Xfinity just lost a 7 year $15k+ customer today with your terrible "customer service." Congrats. 3 hours on hold and transfers to be hung up on? Who do you think you are, unemployment? #unbelieveable
- Cloud Cover (@WarnesLisa) reported fromEugene, Oregon
@KLGLASS2 Straight up Comcast. They over charge every month and I just pay what I originally agreed to. I think it’s time for Comcast to have a come to Jesus moment. We have some bargaining power. They won’t have any new programming cuz actors are in lock down, no new sports programs.
- chris calcaterra (@Crcalcat12Chris) reported fromEugene, Oregon
@Xfinity is the Mlb network not working in Eugene Oregon
- BLUTO (@taynk_rice) reported fromEugene, Oregon
@Xfinity absolute dogsh*t customer service and terrible products. Im just glad i dont use you for my phone otherwise id never be able to do anything. #trash
- Ang (@Ang_Arrington) reported fromEugene, Oregon
I have been on the phone for 2 days with @Xfinity trying to get the service I already paid for!! Setting up internet should not be this hard!!! 😭💀👎🏽
- Dorothy Damage (@Ms_Frye) reported fromEugene, Oregon
Hey @Xfinity @comcast it’s SUPER sh*tTY of you to not tell people about the $10 a month internet for low income families and then require those of us who didn’t know to have to switch for 90 days in order to get it with a service restart. I’m tellin EVERYONE.
- David Landon (@CrowdAdvocate) reported fromEugene, Oregon
@comcastcares may I please get some help with my account? Something changed and my rate almost doubled (I think my promo may have expired) and I see a charge for equipment I turned in today. I need a cheaper plan if possible too. Thank you!
- ً (@internude) reported fromEugene, Oregon
@comcastcares i just paid yall that petty $27 i better not see **** on my credit report
- The Modern King (@realmodernking) reported fromEugene, Oregon
Why ******** is @Xfinity STILL DOWN?!?! REFUND!!! #KAREN
- Dorothy Damage (@Ms_Frye) reported fromEugene, Oregon
Canceling @Xfinity. Ya’ll couldn’t be honest. You would of had my cell service too but you had to lie. Three reps and two hang ups. WORST CUSTOMER SERVICE EVER
- Lolo Hat (@123loanpro) reported fromEugene, Oregon
@comcastcares can’t get through the automated phone tree or sign in to my account- can you please check if my office internet is down?
- KSAndrews (@andrews_ks) reported fromEugene, Oregon
@xfinitymobile Xfinity Comcast ventures are most likely done on the cheap and they use us as beta testers. 24 hrs time spent for what was a bad sim I'm old, but tech savvy since 82. Garbage phone. Screwed by Xfinity on TDay, the only cell in the house. Oh boy!
- Jared Horn (@jbhornito) reported fromEugene, Oregon
Hey @comcastcares I lost all internet service at my house. While I also can’t even access my Xfinity account online off my phones data as well.
- Jon (@JonAxtell212) reported fromEugene, Oregon
@comcast about to catch these hands (aka cancel this weak ass internet)I know how spotty internet is but y’all mofos are WEAK. Paying $160 a month for over a year and haven’t been higher than 30mb at anytime. I’m supposed to be getting god speed internet and I get low tier BS.
- john squires (@squires_com) reported fromEugene, Oregon
No point in having WiFi if it times out every hour @Xfinity. Got a new modem and uped our speeds and we are having more problems then we did before. Its not my account so don’t send your bots to treble shoot just want y’all to know your internet trash. Thx
- Doctor Bowtie (@drbowtiemd) reported fromEugene, Oregon
I will never forgive Comcast for screwing up my recording of that game. #cutthecord. #arsche
- Gary Sullivan (@ginsengsully) reported fromEugene, Oregon
@Xfinity @comcast Eugene, Oregon customer here with an outage. Help!
- BLUTO (@taynk_rice) reported fromEugene, Oregon
@Xfinity just gives there tech support a book that says unplug it and plug it back in if that doesn't work your ******. Im not a 6 year old. Fix my ****.
- ً (@internude) reported fromEugene, Oregon
@comcastcares fix it this sum bullsh*t
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Andy George (@Adny_802) reported
@CBS can you really call yourself a broadcast company if you can air one is your most popular shows (macgyver) through 2 add breaks with only music for audio and apparently nobody in you're end noticing and fixing the issue? Or is this a @comcast @Xfinity classic?
- bhaloo68 (@bhaloo68) reported
@comcastcares Again, your service leaves much to be desired. Besides being ULTRA slow, now while watching an important news story - you’ve glitches out. So f**king tired of this sh*t service and having to complain about it over and over and over.
- Brian Mulligan (@BKMeditor) reported
@comcastcares My plan is fine. But making a big deal over crediting me .60 cents is just stupid. And the reasoning is laughable. Crediting me for those missed live sports I pay a local service fee for. The fee per month is way more than .60cents.
- onetiredmotha (@onetiredmotha) reported
@comcastcares Wanna explain why your Customer Service chat was ignorant? His name was "Ankit" and boy was he unprofessional and ignorant.
- Thomas (@Thomas75682211) reported
@comcastcares you guys are seriously criminally incompetent..you sent me an email 2 hours ago to review and approve bill changes where it incorrectly increased by $190/mo and customer service it was sent in error to many customers. How have you not yet issued a correction email??
- The "pandemic" is over! FDA approved Remdesivir (@666GRU) reported
**** You Comcast/Xfinity. Try it.
- LAM23 (@FixSheltersNow) reported
@comcastcares @B3ckyTalley your service is reprehensible
- RayB (@_YeahRayB) reported
Just off her voice alone the customer service rep from xfinity almost had me upgrade everything in this house lol
- 📫The Masked Dave📫 (@ColoDavo) reported
@Xfinity down again. Really tired of this. I pay too much for monthly outages.
- 𖤐 Brandon 𖤐 (@satanic_redneck) reported
@comcastcares is there an outage in the Kent/Covington area of Washington state?
