The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
Loading map, please wait...
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
Less
More
Check Current Status
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,263 ratings
Thank you!
Advertisem*nt
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Check Current StatusAdvertisem*nt
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 528 |
| Houston, TX | 394 |
| Denver, CO | 273 |
| Washington, D.C., DC | 261 |
| Seattle, WA | 246 |
| Philadelphia, PA | 244 |
| Atlanta, GA | 229 |
| San Francisco, CA | 147 |
| Sacramento, CA | 146 |
| Orlando, FL | 143 |
| Indianapolis, IN | 137 |
| Boston, MA | 129 |
| Miami, FL | 127 |
| Portland, OR | 117 |
| Detroit, MI | 112 |
| Brooklyn, NY | 108 |
| Minneapolis, MN | 103 |
| Littleton, CO | 103 |
| Oakland, CA | 95 |
| Jacksonville, FL | 93 |
| Pittsburgh, PA | 84 |
| Salt Lake City, UT | 81 |
| Baltimore, MD | 78 |
| New York City, NY | 72 |
| San Jose, CA | 62 |
| Tampa, FL | 61 |
| Tacoma, WA | 44 |
| Knoxville, TN | 43 |
| Reno, NV | 41 |
| Dallas, TX | 38 |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Andy George (@Adny_802) reported @CBS can you really call yourself a broadcast company if you can air one is your most popular shows (macgyver) through 2 add breaks with only music for audio and apparently nobody in you're end noticing and fixing the issue? Or is this a @comcast @Xfinity classic?
- bhaloo68 (@bhaloo68) reported
@comcastcares Again, your service leaves much to be desired. Besides being ULTRA slow, now while watching an important news story - you’ve glitches out. So f**king tired of this sh*t service and having to complain about it over and over and over.
- Brian Mulligan (@BKMeditor) reported
@comcastcares My plan is fine. But making a big deal over crediting me .60 cents is just stupid. And the reasoning is laughable. Crediting me for those missed live sports I pay a local service fee for. The fee per month is way more than .60cents.
- onetiredmotha (@onetiredmotha) reported
@comcastcares Wanna explain why your Customer Service chat was ignorant? His name was "Ankit" and boy was he unprofessional and ignorant.
- Thomas (@Thomas75682211) reported
@comcastcares you guys are seriously criminally incompetent..you sent me an email 2 hours ago to review and approve bill changes where it incorrectly increased by $190/mo and customer service it was sent in error to many customers. How have you not yet issued a correction email??
- The "pandemic" is over! FDA approved Remdesivir (@666GRU) reported
**** You Comcast/Xfinity. Try it.
- LAM23 (@FixSheltersNow) reported
@comcastcares @B3ckyTalley your service is reprehensible
- RayB (@_YeahRayB) reported
Just off her voice alone the customer service rep from xfinity almost had me upgrade everything in this house lol
- 📫The Masked Dave📫 (@ColoDavo) reported
@Xfinity down again. Really tired of this. I pay too much for monthly outages.
- 𖤐 Brandon 𖤐 (@satanic_redneck) reported
@comcastcares is there an outage in the Kent/Covington area of Washington state?
- ᴮᴱ ivy⁷ (@springdayHYYH) reported
me: *wfh bc pandemic*comcast: WHY THE FCK ARE YOU USING VPN WHAT ARE YOU UP TO WE’RE GONNA SLOW THIS CONNECTION TO A CRAWL
- Clown Shell 🦀 (@ShellShores) reported
@Mulletp0wer Damn my last roomie took my Comcast payment and never paid the bill before she moved away.
- Zak (@Zakvvv666) reported
@comcast @Xfinity Can't even get in touch with an agent because of long wait times, must be other people getting horrible service right now too 🙃🙃🙃🙃🙃
- donna reed (@donnare09982381) reported
@comcastcares @comcastcares not have taken long. You have put me and family in a very situation. If our home is broken into, we have nothing to alert us. The managers didn’t offer to fedex our order or foot the bill. We just hang up without the issue being resolved.
- Randy (@RandPitt) reported
@comcastcares We shouldn’t have to pay for **** we don’t watch!
Advertisem*nt
Advertisem*nt
Advertisem*nt
